---
title: Contact Me About ACA Health Insurance and Changes
description: Contact me for personalized assistance with insurance plans & guidance on the Health Insurance Marketplace.
---

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 Let's find YOUR insurance solution!

# Contact me for help finding/managing Marketplace insurance!

You’re in the right place! I’m a licensed and Marketplace certified independent health insurance broker and I provide personalized guidance at no cost to you.

Let me know your preferred way to be contacted and I'll stick to it. Phone anxiety? No problem. Text and email always work great, too! Issue too complicated to type out? Give me a call or ask me to call you. Whatever works for you is what I'll do. 

## Why contact me? Broker services = FREE

It’s true. My fees are paid by the insurance companies I represent and those costs are already factored into what they charge for their plans. In other words, there’s no difference in what you’ll pay for your plan if you use a broker or not, but you can save a lot by using one. You can save time, frustration, processing delays, and of course, money (Marketplace subsidies).

### Wondering exactly what a broker/agent can do for you? 

Consider me a helping hand and expert guidance to make sure you: 

- Get accurate quotes from a variety of insurance carriers 
- Understand the features and benefits of your coverage 
- Get your money’s worth from your insurance plan
- Never miss deadlines that could put you at risk of losing coverage. 
- Develop a personal relationship so you're not talking to a stranger and re-explaining your circumstances every time you have a question or problem with your plan. 

### More services for your convenience 

I provide help with complex situations that can cause confusion when trying to apply for coverage through the Health Insurance Marketplace® (also known as the Exchange, [HealthCare.gov](https://www.healthcare.gov/), or Obamacare). 

**Will you or anyone in your household be applying without a Social Security number?** I can give you direct instructions on what documents you’ll need and how to fill in your application so it doesn’t get delayed due to the SSN being left blank or filled in incorrectly. 

**Is it outside of the annual Open Enrollment Period and you need to change coverage because you got married, had or adopted a child, or moved outside of your plan's service area?** I can help you look into your options for getting a SEP (Special Enrollment Period). 

**In a Marketplace plan already but need to change it because a provider or a prescription you need isn't covered within your network?** I can help you find out what your options are for changing that plan or even possibly getting an out-of-network resource covered as in-network for continuity of care. 

**Have you received a notice from the Marketplace or your insurer that you disagree with and want to appeal (eligibility for coverage, eligibility for subsidies, denial of coverage for something you think should be covered)?** I can act as an advocate on your behalf with the insurance company. I can make sure the paperwork needed to appeal is filled out and submitted correctly and on time for all the deadlines that must be met, as well as track your claim or appeal to make sure it’s handled in a timely manner. 

**Did you receive instructions or paperwork from your doctor, hospital, insurance company, or anywhere else that you just don’t understand?** I can help with that. There’s no need to worry about making a decision based on something you’re unsure about. Insurance and health care is confusing and I can help you understand it so you can make choices and plans with confidence for you and for your family.

**Did you find out that you no longer qualify for Medicaid/CHIP or are losing coverage provided by your employer?** I can help explore your options moving forward and make sure you get a SEP so you don't have to wait for the next Open Enrollment. 

### For more details, check out my [Services](https://www.getjensurance.com/services) page!

## Contact me to get personalized customer service and much more 

You can call or text me at 832-458-1455. I'll get back to you by the end of the day or whatever time/date you request. Phone call anxiety or in a situation where you can't talk about private matters out loud? Been there! In addition to calls and texts, I'm also always available through [email](mailto:jennifer@instwtx.com), and even Facebook messenger if that's your thing. We can even video chat if you like, or set up an in-person appointment at a time that's easy for you. Finally, you can fill out the contact form below and specify when you want me to contact you back, by which method, and include any other details or instructions.

If you're not ready to contact me just yet, follow the links below to browse around the site and get some great information, links, & tools. Thank you for your interest! I hope to hear from you soon!

Keep exploring and check out the [Jensurance blog](https://www.getjensurance.com/blog) for information and news bulletins related to the Marketplace and ACA insurance.

Return to the [Jensurance home page](https://www.getjensurance.com/).

 

Health Insurance Marketplace® is a registered service mark of the U.S. Department of Health & Human Services.

 

### Call me!

Feel free to call any time. If I don't pick up, I will do everything I can to get back to you by the end the day.

[(832) 458-1455](tel:+18324581455)

### Message me!

Text, email, or even Facebook messenger! All are great and I will get back to you ASAP. (Jensurance on Facebook)

[jennifer@instwtx.com](mailto:jennifer@instwtx.com)

### Request contact back from me!

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LIC: 2934766  |  NPN: 20546480

Jensurance by Jennifer Pace, an independent health insurance broker dedicated to helping people find the right plan to fit their specific needs. Always free and always at your service, even after enrollment. Contact me today!

#### Pages

- [Home](https://www.getjensurance.com)
- [Services](https://www.getjensurance.com/services)
- [About Me](https://www.getjensurance.com/about-me-why-im-an-affordable-health-insurance-broker)
- [FAQ](https://www.getjensurance.com/faq)
- [Contact Me](https://www.getjensurance.com/contact-me)
- [Resources](https://www.getjensurance.com/resources-helpful-links-tools) 
    - [Ready to Apply? Checklist!](https://www.getjensurance.com/ready-to-apply-checklist)
    - [Links Roundup](https://www.getjensurance.com/links-roundup)
    - [Glossary](https://www.getjensurance.com/glossary)
    - [Infographics Gallery](https://www.getjensurance.com/infographics)
- [My Blog](https://www.getjensurance.com/blog)

#### Resources

- [Health Insurance Marketplace](https://www.healthcare.gov/)
- [Centers for Medicare & Medicaid Services](https://www.cms.gov/)
- [Texas Health and Human Services](https://www.hhs.texas.gov/)
- [Jennifer Pace on HealthSherpa](https://www.healthsherpa.com/?_agent_id=jennifer-pace)
- [National Insurance Producer Registry (NIPR)](https://nipr.com/)

© 2025 Jensurance by Jennifer Pace. For informational purposes only. Not financial or medical advice. Licensed insurance agent (NPN 20546480, LIC 2934766) providing general information that shouldn't replace professional consultation. No guarantees, warranties, or specific outcomes implied. Information may become outdated. Readers responsible for their decisions. Not liable for actions taken based solely on information presented. Full text of disclaimer available at [https://www.getjensurance.com/disclamer](https://www.getjensurance.com/disclaimer) with contact information for site administrator.

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